Amid the hundreds of frames and myriad of contact lens choices inside its office, Clarin Eye Care knows true service means having integrity and a genuine interest for their clients well-being.
Since 1981, Dr. Bruce Clarin has practiced optometry in various locations around Palmetto Bay. His practice, with a strong customer base of more than 15-thousand, has been in the Kings Bay Shopping Center for eleven years. And when the opportunity arose for the practice to get a little elbowroom, they had the vision and wisdom to take over the store next to them. “We were bursting at the seams and now we can better serve our loyal clientele.”
On April 7, Palmetto Bay Manager Ed Silva, Mayor Eugene Flinn and Councilman Tim Schaffer, along with Chamber South and others celebrated the expansion with a ribbon cutting.
The practice had always been busy and successful, but grew quickly eight years ago when son Dr. Adam Clarin joined his father. In 2013, Adam convinced Dr. Susan Sherr, one of his fellow optometry schoolmates, to join. “She was one of the brightest in our class and I was delighted when she decided to come on-board.”
From the moment you come in for a visit, the smart use of technology is clear at Clarin Eye Care. Within the first four minutes, you are guided through a series of quick tests using three gleaming machines. Most impressive is the trailblazing Optical Coherence Topology machine (think MRI for the eye). It provides an amazing amount of information, some of which can even be life-saving. Once the painless process is done, you are whisked into an exam room for a doctor consultation and exam.
It is with the doctor that the technology is enhanced by the personal touch. Dr. Adam proudly justified how important it is to know his patients. “I often ask questions like ‘Is the food on your plate blurry?’ or ‘Do you use a desktop or tablet?’ because it is relatable and it helps me hone in on what difficulty we are trying to overcome during their visit.” It is Adam’s caring, down-to-earth language that takes the fear out of a visit.
Clarin Eye Care can analyze a patient’s eyes with incredibly deep detail, but it is the way it is explained with concern and in a personal way that sets them apart. In the end, my exam ended with Dr. Adam saying that over-the-counter reading glasses were just fine for me. He specifically avoided going down the road of selling me expensive custom glasses. “We go beyond the retail optical stores out there,” explained Dr. Adam. “They are selling product, where we are creating a relationship with our clients and trying to solve their issues. There’s a big difference.”
“We treat people the way we’d want to be seen,” explains Dr. Adam. “We don’t allow people to experience long wait times and we work in a clean, modern and cheerful environment. Our staff knows time and relationships are valuable and always respects every person who comes in the door, whether they be a CEO or a shift worker at a fast-food restaurant.”
With a vision and mission statement like that, it’s no wonder they have such a loyal following. If you’re eyes weren’t what they once were or you have specific needs, Clarin Eye Care is definitely worth checking out. As experts who have been quoted on TV and are well respected, they would welcome the opportunity to help you as well.
You can visit them at 14429 South Dixie Hwy, call them at 305-253-2525 or visit them on the web at clarineyecare.com.